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Returns

🔁 Exchange Process via Portal

Exchange Process. Our Portal provides for easy, self-service requests that can be processed at your convenience. We are happy to provide SAME STYLE exchanges for color and or size only.  We are unable to accommodate requests for different styles.  En

🔁 How do I make a return or exchange?

Returns must be initiated within 45 days of the order date. Items must be unused and in the original packaging. Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our self-service Po

🔁 Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 45 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, worn

💲 Refund Process

Upon receiving the returned item(s), we will inspect to ensure all items meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method. Refunds will be processed within 3-5 business days of rec

🏬 Can online orders be returned to a retail outlet location?

Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our easy and always available self-service Portal. If you need additional assistance, contact our customer support at customerservi