🏬 Can online orders be returned to a retail outlet location?Updated 19 days ago

Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations.

For returns or exchanges, please use our easy and always available self-service Portal. If you need additional assistance, contact our customer support at [email protected] or 844.350.1717. Exchange orders will be shipped as soon as we receive your original order at our facility.  Refunds will be processed to your original payment method within 3-5 business days of receiving the returned item(s).

If you require assistance with your Retail Outlet purchase, please contact our outlets directly via email at [email protected].  Sharing the store location and receipt number in your email would be Shark-tastic, if possible.  They will be happy to help!