🔁 Do you offer refunds or exchanges?Updated 5 months ago
Yes, we offer refunds and exchanges within [45] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, worn or altered are not eligible.
For returns or exchanges, please use our self-service Portal. If you need additional assistance, contact our customer support at [email protected] or 844.350.1717.
ALL US UPS RETURN LABELS ARE PRE-PAID.
ORIGINAL SHIPPING FEES ARE NOT REFUNDABLE.
ONLINE ORDERS CANNOT BE RETURNED/EXCHANGED AT ANY OF OUR RETAIL LOCATIONS.
Refunds will be processed to the original payment method within [14-21] business days of receiving the returned item.