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We offer FREE Ground shipping on all orders that reach a merchandise total over $99+. All prices are in U.S. dollars. Our orders require a 2-business day processing time before shipping. Orders with requested expedited shipping received by 11:00am E
No, we do not. We only ship to the US Mainland, Alaska and Hawaii. Even though we do not ship internationally, we do have many international customers. If you would like to place an order, please utilize a personal freight forwarding service. We d
We do not ship to APO, FPO, U.S. Territories and P.O. Box addresses. We ship exclusively via UPS and require a US mainland, Alaska or Hawaii physical street address for all orders.
Once your order has been placed and processed, you will receive a confirmation email with your order details. A second email will be sent when your order has shipped. It will include your UPS tracking number. Click on the tracking number to view you
We ship exclusively via UPS and UPS has issued SERVICE ALERTS. Current:. No current alerts. UPS Shipping/Holiday Schedule.
All orders go directly into processing once submitted. You may request a change or cancellation. We will do our best to accommodate your request before your order ships. Please contact our customer service team at [email protected] or
Yes, we offer refunds and exchanges within [45] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, wo
Returns must be initiated within [45] days of order date. Items must be unused and in the original packaging. Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our self-service Por
Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our self-service Portal. If you need additional assistance, contact our customer support at [email protected] or 844.
Gift Cards can be purchased online and are avaialble in Digital format only. Gift Cards are only valid to redeem for online orders. Digital Gift Cards purchased online CANNOT be redeemed at any of our Outlet Store locations. Physical Gift Cards pur
Gift wrapping and gift messaging are not available at this time. Order comments will not appear on the order’s packing slip.
Our regular service business hours are Monday thru Friday, 8:30am to 6:00pm EST. *UPS is closed on New Year’s (Jan 1), Martin Luther King Jr. Day (Jan 20), Independence Day (July 4), Thanksgiving (Nov 27), and Christmas Day (Dec 25). UPS Express Crit