Once your order has been placed and processed, you will receive a confirmation email with your order details. A second email will be sent when your order has shipped. It will include your UPS tracking number. Click on the tracking number to view you
Returns must be initiated within [45] days of order date. Items must be unused and in the original packaging. For returns or exchanges, please use our self-service Portal. If you need additional assistance, contact our customer support at customerser
All orders go directly into processing once submitted. You may request a change or cancellation. We will do our best to accommodate your request before your order ships. Please contact our customer service team at [email protected] or
Yes, we offer refunds and exchanges within [45] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, wo
No, we do not. We only ship to the US Mainland, Alaska and Hawaii. Even though we do not ship internationally, we do have many international customers. If you would like to place an order, please utilize a personal freight forwarding service. We d
Gift wrapping and gift messaging are not available at this time. Order comments will not appear on the order’s packing slip.
We offer free Ground shipping on all orders over $75 after discount and excluding tax. All prices are in U.S. dollars. Our orders require a 2-business day processing time before shipping. Orders with requested expedited shipping received by 11:00am
We do not ship to APO, FPO, U.S. Territories and P.O. Box addresses. We ship exclusively via UPS and require a US mainland, Alaska or Hawaii physical street address for all orders.
Gift Cards can be purchased online and are avaialble in Digital format only. Gift Cards are only valid to redeem for online orders. Digital Gift Cards purchased online CANNOT be redeemed at any of our Outlet Store locations. Gift cards are FINAL SAL
Our regular service business hours are Monday thru Friday, 8:30am to 6:00pm EST. Our office and shipping facility are closed Saturdays and Sundays. We are also closed for cetain national holidays. Our 2024 Holiday Closure Schedule:New Year's Day -