Why not be rewarded for being a SHARK FAN?. Join Shark Rewards for FREE to get exclusive discounts and early access to new arrivals. Earn points every time you shop to redeem for up to 30% off. Here's the link to see what Shark Rewards are about and
Have Shark Rewards Points and not sure how to use them? Well, here's the answer!. As always, make sure you're logged in to your account. Any day can be a sale day when you have points to redeem. Place the items you would like to purchase in your cart
Not sure of your Greg Norman Collection size?. We can help! Check out our Size Chart or use the "Find My Fit" tool that can be found on each item page right under the Size Selection bar. Click on "Find My Fit" and answer a few questions. Once done,
Every item will always have a product description and details specific to that item listed on the product page. Click the "+" and voila! Details!. Have a question not answered by the details list? Contact our team. [email protected] or
Sorry about that!. First please make sure you’ve created your Shark account. If you need help with your password, reset it here. Need additional assistance, our team will be glad to help! [email protected] or 844.350.1717.
At Greg Norman Collection, we’re pleased to offer exclusive promotions and rewards—but some limitations apply:. We appreciate your understanding and encourage you to choose the offer that best suits your purchase.
We have places available for you to apply a promo or discount code!. First place is right in YOUR CART. Right below all of the items in your cart, you will see Coupon Code. Just to the right you will see ADD COUPON...click on it! Your Coupon Code bo
All orders go directly into processing once submitted. You may request a change or cancellation. We will do our best to accommodate your request before your order ships. Please contact our customer service team at [email protected] or
Once your order has been placed and processed, you will receive a confirmation email with your order details. A second email will be sent when your order has shipped. It will include your UPS tracking number. Click on the tracking number to view you
No, we do not. We only ship to the US Mainland, Alaska and Hawaii. Even though we do not ship internationally, we do have many international customers. If you would like to place an order, please utilize a personal freight forwarding service. We d
We offer FREE Ground shipping on all orders that reach a merchandise total over $99+. All prices are in U.S. dollars. Our orders require a 2-business day processing time before shipping. Orders with requested expedited shipping received by 11:00am E
We ship exclusively via UPS and UPS has issued SERVICE ALERTS. Current:. No current alerts. UPS Shipping/Holiday Schedule.
Exchange Process. Our Portal provides for easy, self-service requests that can be processed at your convenience. We are happy to provide SAME STYLE exchanges for color and or size only. We are unable to accommodate requests for different styles. En
Yes, we offer refunds and exchanges within 45 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, worn
Returns must be initiated within 45 days of the order date. Items must be unused and in the original packaging. Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our self-service Po
We’re sorry to hear about the issue you’re experiencing and want to help resolve it promptly. To assist you further, we kindly ask that you email this information to us at [email protected]:. Once we receive these images, we’ll be able
At Greg Norman Collection, we’re committed to ensuring your order arrives safely and on time. Occasionally, unexpected delays or delivery issues may occur—and we’re here to help. 🚚 Tracking Delays. If your tracking link hasn’t updated or appears sta
We’re sorry your order experienced a bumpy ride on its way to you! We’ll do our best to help. We want to get this sorted for you ASAP. Could you send us a couple of photos? One of the shipping bag/box (so we can see its condition), and another of the
We do not ship to APO, FPO, U.S. Territories and P.O. Box addresses. We ship exclusively via UPS and require a US mainland, Alaska or Hawaii physical street address for all orders.
Upon receiving the returned item(s), we will inspect to ensure all items meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method. Refunds will be processed within 3-5 business days of rec
e-Gift Cards can be purchased online and are available in Digital format only. e-Gift Cards are only valid to redeem for online orders. Digital e-Gift Cards purchased online CANNOT be redeemed at any of our Outlet Store locations. e-Gift cards are F
Online orders CANNOT be returned/exchanged at any of our Retail Outlet locations. For returns or exchanges, please use our easy and always available self-service Portal. If you need additional assistance, contact our customer support at customerservi
Gift wrapping and gift messaging are not available at this time. Order comments will not appear on the order’s packing slip.
Your Privacy Choices. At Greg Norman Collection, we value your privacy and are committed to honoring your preferences across all forms of communication. 💻 Digital Advertising. To view our full Privacy Policy and update your digital advertising prefe
Hi! Need to speak or chat with a Shark Team Member?. We're available Monday - Friday from 8:30am to 6:00pm EST. Our tele # is 844.350.1717 and our email is [email protected]. There are few days that we won't be available...we do celebr
Our regular service business hours are Monday thru Friday, 8:30am to 6:00pm EST. Our 2025 Holiday Closure Schedule:1️⃣ New Year's Day - Wednesday, January 1*⚖️ Martin Luther King, Jr. Day - Monday, January 20* 🎩 Presidents' Day - Monday, February