Still have questions? Submit a chat ticket and one of our agents will reach out with answers.

We will respond as quickly as possible during regular business hours:  Mon thru Fri - 8:30am to 6:00pm EST

Our regular business hours:  Mon thru Fri - 8:30am to 6:00pm EST

Greg Norman Collection

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Gift wrapping and gift messaging are not available at this time. Order comments will not appear on the order’s packing slip.

🎁 Do you offer gift wrapping?

The Shark’s 19th Hole: FAQs & Insider Info

🦈 Who We Are

📝 How do I edit or cancel my order?

🏷️ Promotional Code Questions and Policies

🏷️ How do I apply promo/discount codes?

👕 Availability Notice

🛍️ Advertised Sales Disclaimer

💳 Payment Methods We Accept

💳 Do you offer Gift Cards?

🔐 Your Privacy Choices

⌚ We're here for you!

🕑 Our Business Hours and Holiday Closures

📏What's my 🦈 size?

📏 Alpha Numeric Size Equivalents

📏 Do you offer Big & Tall sizes?

👕 Product questions or recommendations?

Shark Gear

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My Account & Shark Rewards

🚚 What is your shipping policy?

📬 Do you ship to BOX addresses?

🛫 Do you ship internationally?

📦 How do I track my order?

📦 What if my package is delayed or lost?

📦 What do I do if my order has an issue due to shipping damage?

⛈️ Possible UPS Delivery Delays

Fore! (Shipping)

🔁 Do you offer refunds or exchanges?

🔁 Exchange Process via Portal

🔁 How do I make a return or exchange?

💲 Refund Process

📦 Incorrect or missing item from your order?

🏬 Can online orders be returned to a retail outlet location?

Mulligans (Returns)

🏬 Retail Outlet Store Locations

🏬 Outlet Store Order Assistance

The Outlets

🎁 Do you offer gift wrapping?Updated a month ago